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Shangri-La’s senior management in Sri Lanka take voluntary pay cuts

04 May 2020

By Uwin Lugoda [caption id="attachment_82279" align="alignleft" width="300"] Shangri-La Colombo General Manager Timothy Wright[/caption] Shangri-La’s senior management in Sri Lanka is taking voluntary pay cuts to minimise the financial impact on lower earning employees in their properties during the Covid-19 crisis. This was revealed by Shangri-La Colombo General Manager Timothy Wright during a webinar conducted by the Sri Lanka Tourism Alliance on how to survive and thrive post Covid-19. Wright explained that in parallel to these pay cuts, Shangri-La is also looking at other ways the senior management and staff could contribute to support these lower earners and their families. “Managing the payroll is really going to be the big challenge. None of us know when or how long this is going to last or how long we can continue to support the labour force that we have.” He stated that they are concerned that the drop in service charge is going to impact their lower earners the most. “We have 1,600 employees in Sri Lanka and I would imagine that at least 50-60% are getting very close to the point where they are having difficulty sustaining and supporting their families.” During the forum which was held on 30 April, Wright also stated that the hotel would be overmanned once the coronavirus pandemic ends. He explained that once the crisis ends, they may need to look at reassigning its workforce in order to fit the new norms. “We have far too many employees than we actually need to operate after Covid-19, so we may need to look at reassigning them to adjust our systems to adapt to the new norm.” Shangri-La is one of the biggest international hotel chains operating in Sri Lanka, with the Colombo property housing 500 rooms and suites and 41 service apartments. The Hambantota property spans 58 hectares, making it the largest resort in Sri Lanka, and has 274 rooms. Shangri-La is also the owner of One Galle Face, the country’s biggest mall

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