Covid-19 : Hotline introduced for inquiries
The Health Promotion Bureau introduced a hotline for the public to make inquiries related to the coronavirus, stated the Director General of Health Services.
The 1999 hotline provides advice on the measures to be followed for preventing the spread of the Covid-19 virus infection. In the case of an infected person, it provides instructions on measures to prevent it spreading to others, including their family members.
The Director General of Health Services further advised that if any person feels they are infected with Covid-19 or suffering from the relevant symptoms, they should immediately call the 1999 hotline to receive instructions on the immediate action to be taken, and obtain the necessary assistance accordingly.
The Department of Government Information stated that while qualified doctors and specialists are involved in providing this service-related advice, the service is available in all three languages.
The public can connect to the 1999 hotline 24 hours a day through any telephone network, stated the Department.