Sri Lanka’s Cabinet of Ministers yesterday (23) granted approval for a proposal to create a ‘Government SuperApp’, aimed at enabling the public to access government services through a single, unified digital platform.

Officials have noted that the current disjointed approach to government service delivery, which requires engaging with multiple systems, repeated authentication processes, and redundant data entry across various departments, has caused considerable inconvenience to citizens.

It is estimated that these inefficiencies result in an economic loss exceeding Rs. 500 million annually.