The official email services of the Civil Aviation Authority of Sri Lanka (CAASL) have been temporarily disrupted since the morning of 13 November due to a technical issue affecting Microsoft 365.

The Authority has requested aviation industry stakeholders, government institutions and the public to contact relevant officials through their mobile or landline numbers for urgent inquiries and official matters.

However, CAASL has assured that its operational activities and services continue without interruption.

Meanwhile, Microsoft has reported limited progress in restoring its workplace services more than 12 hours after a global outage disrupted Outlook, Teams and Copilot across 74 countries.