FC facilitates non face-to-face account opening for UT, securities 

First Capital introduces ‘digital onboarding’ to facilitate non-face-to-face account opening for unit trusts and Government securities clients for the first time in Sri Lanka. The company offers a fully integrated digital account opening process as well as mitigating physical meetings. 

First Capital, a Janashakthi Group Company uses state-of-the-art video verification, directly accessing the database of the Department of Registration of Persons to verify customer national identity card (NIC) information, allowing individuals with a valid Sri Lankan National Identity Card (NIC)) to open an account. 

Commenting on this, First Capital Holdings PLC CEO/Director Dilshan Wirasekara said: “We are at the forefront of digital transformation and are committed to developing our digital services to provide an enhanced customer experience. Adapting to the new operating environment, whilst increasing the ease of doing business and speed of performance are key strategies that we are focusing on. As such, the introduction of digital onboarding is a timely development that enables us to broaden our service offering, while keeping our staff, clients, and community safe.” 

Thus, the clients are able to access account opening forms for unit trusts and Government securities investments at, while accounts for the stock brokering arm can be opened through the CSE mobile application (by selecting First Capital Equities as the preferred stockbroker). Following the digital documentation submission, customers can choose a convenient time for a video call with a representative of First Capital for the verification process.