Business

UberEats denies it plans to leave Sri Lanka

 

  • Reports claimed food delivery giant planning exit due to crisis 
  • Company says response to bicycle delivery ‘overwhelming’

 

By Imesh Ranasinghe 

 

Uber Eats stated it has no plans to leave Sri Lanka and told The Morning Business that reports of Uber Eats leaving Sri Lanka is absolutely ‘baseless’.

When reached out for a comment following reports claiming the food delivery giant’s exit, it made the following statement.

The report of Uber Eats leaving Sri Lanka is absolutely baseless and categorically false. We continue to serve eaters across the country and are onboarding even more courier partners with the launch of bicycle deliveries which has received an overwhelming response.”

In May, despite the fuel shortage, Uber Eats Sri Lanka announced initiatives that will help create new earning opportunities and provide a cushion to courier partners, which include the launch of bicycles on the platform for food and grocery delivery, and distributing ration kits among its courier partners.

Commenting on these new initiatives, Uber Eats Sri Lanka General Manager Bhavna Dadlani Jayawardena stated: “In these challenging times, we want to stand solidly beside our partners and use the power of our platform to support our communities. Launching bicycles as our new delivery mode for food and grocery delivery – we strive to provide support and relief to communities we operate in.” 

Uber Eats noted that it had received an overwhelming response to its pilot launch in Colombo to use push cycles for delivery. It is the first delivery platform in Sri Lanka to have introduced cycles for delivery. 

The company said that it plans to expand this to other cities in the coming weeks. While courier partners on the platform procure cycles on their own, in the wake of the current macroeconomic situation, the company also plans to facilitate flexible payment schemes through local partnerships for courier partners who need them.